4IT Kft. has been offering various outsourced services since 2011. As a professional service provider organization, we ensure availability of clients’ information systems, according to business expectations. We do this in a controlled way that is transparent to the client. Our company takes over every sub-task of operating information systems.
Our operation and support services are mainly built upon guidelines based on international research and experience (ITIL, MOF), complemented by own experience of many years, making them customized for our clients. We created our own methodology for our operation services so that the following hold true, for each or all of them:
- Works along transparent, easily parameterized and measurable processes
- In expenditures, its effectiveness is apparent
- Can be covered by service agreements (SLA, OLA, etc)
- The various phases are easily trackable